As we move deeper into a new decade full of technological advancements, the evolvement and stronghold of Artificial Intelligence are going to grip all areas.
Since the last year, we have observed an increase in the digital workforce due to the pandemic. With maximum operations happening on online domains, the responsibilities of HR professionals are becoming increasingly onerous.
In the last couple of years, Artificial Intelligence has proved its efficiency and the ability to transform human lives. With a fast-paced technological environment, tracking employee efficiency, data analysis, the workload of employees and recruitment has become strenuous for HR professionals. Due to this, AI is finally being trusted with more complicated tasks like helping out in tracking workplace wellness and overall mental health of all employees.
Modern-day employees consider overall employee experience in a company as a core deciding factor to evaluate their potential jobs. Therefore, many employers have started using AI and automation to generate a positive employee experience to retain and attract driven workers. This, in turn, results in higher profits.
How does AI help in promoting wellness in the workplace?
In this heavily digitized age, there are multiple AI applications and software programmed for specific tasks. Scientists are constantly trying to emulate more human characteristics into AI which will help HR professionals in the future.
It is known that effective communication and collaboration in the workplace and amongst peers is extremely important to ensure a healthy environment. But, with the maximum workforce moving towards only digital mediums, organizing frequent meet-ups and calls virtually is not always sufficient. Therefore, it becomes difficult for HR professionals to constantly track and jot down issues concerning different employees. This is where AI software comes in and acts as a link between HR professionals and employees.
With the help of AI applications, monitoring the emotional wellbeing and stress levels of employees becomes easier because AI is programmed in such a way that it ensures accuracy and the data it generates can be extremely useful for recruiters. HR professionals will know when an employee is in distress or in need of help through AI. This unique blend of AI with employees in the workplace will change the dynamic of an ideal workplace environment.
Use of AI in tackling mental health crisis in the workplace
In these stressful times, when workers are confined to their homes, often the feeling of loneliness prevails upon them. There has been an increase in the number of employees reaching out to HR for help in terms of their mental wellbeing. In this scenario, HR should focus on future-proofing businesses and integrating AI applications in the workplace.
Only with the help of AI chatbots, it has been found out that more and more people are seeking help. Often, younger generations are more comfortable in sharing their mental health problems, but with older generations, the denial and hesitancy are evident. But, with AI chatbots, the employee does not have to worry about being judged or their information being divulged.
Oracle and FutureWorkplace conducted a survey of 8,300 HR leaders, and it was found out that 64 per cent of workers trusted AI chatbots more than their managers. Therefore, it is time to consider and implement AI applications in the workplace to stay healthy and happy in a cut-throat environment.
