Job Description

POSITION SUMMARY: This position is responsible for managing facilities projects and key initiatives that support Company and Franchise Restaurants.

POSITION ACCOUNTABILITLES:

• Act as a liaison with vendors, operations teams and cross-function teams.
• Define scope of work for facilities projects and key initiatives.
• Serves as an escalation point for operations teams as it relates to facilities projects and key initiatives.
• Oversee all aspects of building and property maintenance across one or more restaurant locations.
• Schedule, coordinate, and supervise repairs and large projects (e.g., HVAC systems, plumbing, electrical, roofing, etc.).
• Respond promptly to emergency maintenance issues to minimize operational downtime.
• Source, negotiate, and manage contracts with third-party vendors and contractors for facilities projects.
• Monitor vendor performance and ensure services are completed on time and within budget.
• Support compliance with fire safety, sanitation, and environmental regulations.
• Manage vendor relationships and vendor communication.
• Provide detailed status reports on all projects and key initiatives.
• Partner with VP, Company Restaurants to determine needs for large scale projects as it relates to restaurant facilities.
• Performs other duties as assigned

EMPLOYMENT STANDARDS

Knowledge

• Knowledge of HVAC, plumbing, electrical systems, and commercial kitchen equipment.
• Strong understanding of safety and compliance regulations (OSHA, fire codes, health inspections).
• Excellent problem-solving skills with the ability to prioritize and manage multiple tasks under pressure.
• Strong negotiation, budgeting, and project management skills.
• Excellent planning skills.
• Ability to think independently, take corrective action and resolve issues.
• Excellent people skills.
• Excellent organizational skills with ability to handle multiple priorities and meet deadlines.
• Excellent verbal and written communication .

Education

• Bachelor’s Degree preferred.

Experience

• Proficiency with Microsoft Office suite.
• Over five years of related experience.
• Experience in QSR industry, restaurant equipment or project management.

Essential Physical Requirements

• Ability to read, analyze and interpret written information.
• Ability to stand or sit for extended periods of time.
• Ability to travel as needed to visit restaurants or attend off-site meetings.
• Ability to travel 50% of the time.

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